Support and maintenance
Let's work out which tier fits.
There is no checkout button, and that is deliberate — a support agreement starts with a conversation about what you are actually running.
This page is a stub. Agreements are not open yet. When they are, this page becomes the intake form; for now the email address below reaches the same person it always would.
What to send
Enough to tell whether I can actually help you, which is usually four lines: what the stack is running on, roughly how far you have diverged from the generated baseline, whether this is production or a trial, and which tier you had in mind.
Do not send credentials, logs containing personal data, or anything from a customer’s system. None of that is needed to scope an agreement, and I would rather not hold it.
What happens next
A reply from me, not an autoresponder. If the fit looks right we scope it in a short call; if it does not, I will say so and point you at whatever would serve you better. Billing is monthly and starts when the agreement does — there is no annual commitment and no provisioning step, because there is nothing on my side to provision.
The tiers, again
Prices and what each tier includes are set out on the support page. Nothing on this page changes them.